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Knowledge base
PartyCity FAQ
Contact
1
How do I contact you? How do I use the customer query system?
Product
1
Will sold out items be made available in the future?
Payment
2
What payment methods are available?
How do I add a promotional code?
Order
4
Do you price match?
Is it possible to change or cancel my order?
I have not received my order confirmation - what should I do?
How do I get a VAT invoice?
Shipping
4
What are the shipping costs?
Can I have my order delivered to another address or PO Box?
When will my order be shipped?
What happens if I am not at home when my order is delivered?
Privacy & Security
2
How we use your personal information
Is my information secure?
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